Teams Need Healthy Collaboration
17 comments Latest by Matin Talen Thu, 02 Sep 2010 06:26:17 GMT
A few weeks ago, I was explaining some of the concepts behind Dialogue-Driven Development to Michael Buffington and when I said that we were working to create patterns of Dialogue... his immediate thoughts were on code. I don’t remember the exactly how he worded it.. but he basically thought we were working on a parsing tool for grabbing requirements out of emails, messages, etc. I quickly explained that d3 had nothing to do with actual code and was merely a practice that we as developers and consultants are using to think about our interaction with clients, users, and amongst ourselves.
Just last night, I was chatting with a friend of mine about d3… (names changed to protect the guilty)
context: Harry works in a development team1 of about ten people and Paul is one of his “team”mates.
Harry: i guess it prevents discussion domination
me: yeah, that happens as it is sometimes
Harry: and ensures equal contribution
Harry: paul does that
and he's not very polite about it either
and will often raise his voice and speak over you
which is crazy
kindergarten stuff
me: hah
Harry: need a talking stick!
This happens all too often amongst ourselves. While we’re striving to improve our client interaction… we often overlook our own internal struggles to achieve healthy collaboration. It takes discipline by every individual in a collaborative environment to really think together.
So, how does d3 address this? Well, it’s our goal that through mindful dialogue, we can cultivate healthier collaboration in all of our professional (and personal) relationships.
I would also like to point out a few common misconceptions about d3.
- d3 is not a methodology… nor a replacement for Scrum or XP. d3 is a thoughtful practice that focuses on the collaboration between a group of individuals, whether they be clients, developers, managers, or users.
- d3 is not a Silver Bullet, but it can be used as effective ammunition.
- d3 is not something you learn in a weekend, but you might be able to find a good book on Dialogue and have a new perspective on how you communicate with others.
Dialogue-Driven Development is about being in the conversation as it is happening… and really listening.
The next time that you’re getting ready to interact with your teammates, ask yourself:
- Am I contributing something meaningful?
- Am I listening to others well?
- Is everybody contributing an equal share of information?
If you’re quiet, try to speak up more. If you talk too much, be mindful of how much you may dominate a conversation. If you’re not participating at all.. why are you there?
1 You’ll be happy to know that Harry also gave his two-weeks notice yesterday.
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I don’t have experience in software development, dialog-driven or otherwise but I am a relatively contented user of 37 signals products and am interested in the evolution of web applications.
The first thing that strikes me is the old Marshall McLuhan meme – the Medium is the Message. Doesn’t it seem that blogs facilitate monologs rather than dialogs? I have noticed that in the groups I belong to where there is both blog-based and face-based interaction the b-b tends more to the divisive, debate communication style.
But… the wisdom of communities is a truly impressive thing. Your flickr pix are one of the best examples of how the people of the web can create new art forms. Pictures of the world categorized (tagged? grouped? reified?) by the world.
Now, I am a huge basecamp fan. I think its beauty is like a hammer designed by a carpenter or a knife by a chef. That is to say that the people who made it knew its uses very well and so it is neither over- nor under- designed.
So, my question to you tool-makers is whether you can make such beautiful tools for other professions as well?
@Neil:
Is that to say the blog is a hot medium, suppressing participation and encouraging a solitary read?
Thank you for your post!
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