Robby on Rails

Detecting which users were already running OpenBar would have required additional development and deployment instead of simply using the existing notice system. In other words, there’s no way we would have bothered if the costs had been more than they were.

So while we could have say some customers 10 seconds (I very much doubt it would take most people who knew about the message even that to ignore it), we would be balancing that with either not telling the majority of BC users who don’t use OpenBar about the system or wasting development resources for a special one-off condition.

I think this is one of does It Just Doesn’t Matter cases.

Couldn’t help noticing that there is a handy link at the top of this page, asking me to read your latest article, which I am already reading…

Oh man. I do like reading this blog, but wow, @tim that was a great response. Snap.

This seems a bit nit-picky to me. I think the development time it would have taken to refactor the notice system for in this one scenario wouldn’t have been an effective use of time, considering the very very small benefit to the users of Basecamp (wasting 10 seconds of their life).

This is more of an economic decision, rather than design decision. The opportunity cost didn’t outweigh the benefit.

Though, a more interesting thing to speak of here is only basecamp admins saw that message. I don’t see it on Planet Argon’s basecamp (as I’m not an admin), but I see it on my personal basecamp. Possibly a bug in their notice system, or user error, as I’m assuming everybody on 37signals basecamp is an admin, so they don’t see the difference.

Ugh, I need to proof-read my comments:

The opportunity cost did outweigh the benefit.

Yes it reeks a bit of nitpicking but the ‘37 signals blog’ does this all the time with various websites and companies.

It’s good they get a taste of their own medicine once in a while.

The comment by Tim was priceless though.

To Robby and 37 signals: keep up the good work. You are all doing great.

I apologise if my comment seemed negative – I just appreciated the delicious Irony! I definitely agree with the point you are making in the post.

I think this is one of does It Just Doesn’t Matter cases.

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