http://www.robbyonrails.com/articles/tag/t en-us 40 thoughts.sort_by{|t| t[:topic]}.collect <p>So, I was trying to send AT&#38;T wireless a support email through their online system and got stuck at the following screen.</p> <p><a href="http://www.flickr.com/photos/robbyrussell/532790656/" title="Photo Sharing"><img src="http://farm2.static.flickr.com/1412/532790656_abec9581a1.jpg" width="500" height="271" alt="Umm... how?" /></a></p> <p>Come on guys&#8230; you can design a better form than this&#8230; and I&#8217;m now going to have to try and sneak in a question under a sub-topic that doesn&#8217;t apply to my question&#8230; just so I can send you an email?</p> <p>Getting help shouldn&#8217;t be so hard^{<a href="#fn1">1</a>}.</p> <p id="fn1">¹ At least I can <strong>Print this page</strong> and show all my friends&#8230;</p> Wed, 06 Jun 2007 01:15:00 -0500 urn:uuid:0768eb70-34e7-4b59-b849-2f6363df6b76 Robby Russell http://www.robbyonrails.com/articles/2007/06/06/at-t-online-support-could-use-some-qa Business design interaction support at t cingular